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Operational Improvements

We believe that every organization can improved. The lack of operational improvements is often driven by comfort with the status quo, limited resources and/or time, hence the requirement for external intervention and assistance.

We apply lean six sigma management tools and methodologies to manage change, reduce waste, increase efficiencies and ensure that momentum is toward successful transformation.

We have reorganized, restructured and repositioned organizations while reducing excessive complexity that can be a barrier to growth. Our operational assessments ensure that clients are prepared for the future and have the right processes and procedures in place. We collect data, interview the team, conduct analyses and prepare recommendations.

Our assessments may include:

  • Process and Procedure Evaluation
  • Voice of the Customer Review
  • HR/Leadership Assessments
  • Enterprise Risk Management
  • Exit Strategy and Succession Planning

At the completion of our assessments, if required,  our Implementation Team is available to assist. As a pre-emptive strategy we flexibly work with clients on an annual basis to complete comprehensive operational reviews.

ISO 9001:2015 Quality Management System implementation provides a framework for continual improvement of process and products. While certification can be a lengthy and difficult process without guidance from a team of experts, our team will ensure that certification is well planned and smoothly implemented.

ISO 9001:2015 Standard has worldwide recognition. Certification helps the pursuit of a global edge with increased access to local and international markets.

Our team has helped businesses with the benefits of certification:

  • Improve flow of business
  • Employ risk based thinking
  • Improve communication throughout the business and with customers and suppliers
    • Continual monitoring of progress
    • Development of key metrics for customer satisfaction, controls for design and engineering changes, production, testing and construction warranties management

We are a strategic implementation company. To deliver strategy or change one needs to be great at project management. We never implement projects in isolation of the organization’s business strategies essential to achieving a competitive and sustainable advantage. These strategies can be developed through an enhanced business plan, business model, strategic plan or driven by a sale process.

Our project management services are customized based on our client needs:

  • Interim Management
  • Embedded Management
  • Stay and Build
  • Fix and leave
  • Monitor for a period

We have a track record of completing projects on budget and on-time.


“In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.”

― Jack Welch